Careers

You have found the perfect place to pursue your professional career. Excellent career and internship opportunities, extensive, innovative benefits, and personal enrichment reward an individual's commitment to quality and service. If you are interested in knowing how well your skills and talents match up with career opportunities available at LHMC, contact us about our career opportunities.

314-434-5885  LHMC Corporate Office
humanresources@lhmc.com

Summer Internships

We love working with College students to give them a true feel of what our industry and company culture entails through on-the-job training, learning opportunities and networking. Learn more about Internships at Lodging Hospitality Management.

Employment

Click Here to Apply Online



Or download and print a PDF Application for LM Services, Inc.

CURRENT OPPORTUNITIES

1894 Cafe

Cashier

09/29/2020

To courteously answer telephones, take orders, handle all calls and cash/credit transactions

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360 Rooftop Lounge

Security Officer

09/29/2020

Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports.

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Host/Hostess

09/29/2020

1. Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
2. Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff.
3. Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
4. Maintain the Hostess stand in a clean and organized manor. Return all items of CGS to the side station for re-use. Keep newspapers and menus clean and organized.
5. Table support required once guest has been directed to their table, additional place settings removed, coffee or juice offered if servers are busy.
6. Always greet using LHM 4 core standards.
7. Breakfast shifts bank must be maintained every day in the host station for making change. Weekends may be required to cashier.
8. During peak business take an active role in restaurant cleanliness and organization, including sweeping up debris from the buffet and around tables in the dining room.

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Server

09/29/2020

1. Check station before, during and after shift for proper set-up and cleanliness.
2. Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness.
3. Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
4. Present legible and accurate guest checks/tickets to the kitchen, provide additional information regarding the order as necessary.
5. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments.
6. Replenish beverages as necessary and check will guests for overall satisfaction.
7. Market and serve upon request and dessert items or specialty coffees.
8. Promptly present guest check and accurately process cash, credit card and/or voucher transactions.

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Crowne Plaza St. Louis Airport

Engineer

09/29/2020

Example of Duties
Essential Functions
1. Under direction of the Director of Engineering, perform general repair and maintenance of any and all equipment found in and around the hotel. Specific work areas will be assigned as needed to each employee, based on skill level and experience.
2. Accurate record keeping on assigned tasks is required.
3. Ensure that all safety systems are operable.
4. Respond to guest room calls as required.

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Shuttle Driver

09/29/2020
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Room Attendant

09/29/2020

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
2. Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 pounds.
3. Dust all furniture, pictures, window ledges, and shelves thoroughly. Check under bed to remove trash or other debris. Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned.
4. Push and pull vacuum throughout entire room and empty trash.
5. Replenish amenities, linens, and supplies in guest rooms.
6. Sign for keys, retrieve, push cart weighing up to 150 pounds. Visually inspect rooms for cleanliness and appearance and signify completion of room. Must report all repairs or maintenance problems to supervisor.
7. Greet guests in hallways or in passing, ask if they are enjoying their stay.

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Front Desk Agent

09/29/2020

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.
7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

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DoubleTree Collinsville/St. Louis

Line Cook

09/29/2020

1. Prepares all foods in accordance to standard recipes and as specified by the guest. Visually inspects, selects and uses only food items of the highest quality in the preparation of all menu items.
2. Checks and controls the proper storage of product and portion control, i.e. especially high cost meat and fish items.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Prepares requisitions for supplies and food items for production in work station. Reads and employs math skills to appropriately prepare items according to recipes.

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DoubleTree St. Louis at Westport

Engineering Supervisor

09/29/2020

Position Title: Engineering Supervisor

Department: Engineering

Reports to: Director of Engineering

Position Summary
Responsible for repair and service of all mechanical equipment in property. Assist the Director with the supervision of the department.

Example of Duties
Essential Functions
1. Under direction of the Director of Engineering, perform general repair and maintenance of any and all equipment found in and around the hotel. Specific work areas will be assigned as needed to each employee, based on skill level and experience.
2. Accurate record keeping on assigned tasks is required.
3. Ensure that all safety systems are operable.
4. Respond to guest room calls as required.

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Room Attendant

09/29/2020

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
2. Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 pounds.
3. Dust all furniture, pictures, window ledges, and shelves thoroughly. Check under bed to remove trash or other debris. Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned.
4. Push and pull vacuum throughout entire room and empty trash.
5. Replenish amenities, linens, and supplies in guest rooms.
6. Sign for keys, retrieve, push cart weighing up to 150 pounds. Visually inspect rooms for cleanliness and appearance and signify completion of room. Must report all repairs or maintenance problems to supervisor.
7. Greet guests in hallways or in passing, ask if they are enjoying their stay.

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Embassy Suites St. Louis Airport

Engineer

09/29/2020

Example of Duties
Essential Functions
1. Under direction of the Director of Engineering, perform general repair and maintenance of any and all equipment found in and around the hotel. Specific work areas will be assigned as needed to each employee, based on skill level and experience.
2. Accurate record keeping on assigned tasks is required.
3. Ensure that all safety systems are operable.
4. Respond to guest room calls as required.

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Front Desk Supervisor

09/29/2020

Position Summary
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality. Oversee and support Front Office shifts to insure compliance with Hilton operating procedures, standards and total guest satisfaction.

Example of Duties
Essential Functions
1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the service promise help desk and front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.
7. Problem solve, resolve all customer issues. Utilize CRM to WOW guests.
8. Motivate all front office personnel with the daily supervision to include staffing, training, discipline, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
9. Complete all other duties assigned by your supervisor or manager.

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Hilton Garden Inn St. Louis Airport

Front Desk Supervisor

09/29/2020

Position Summary
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality. Oversee and support Front Office shifts to insure compliance with Hilton operating procedures, standards and total guest satisfaction.

Example of Duties
Essential Functions
1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the service promise help desk and front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.
7. Problem solve, resolve all customer issues. Utilize CRM to WOW guests.
8. Motivate all front office personnel with the daily supervision to include staffing, training, discipline, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
9. Complete all other duties assigned by your supervisor or manager.

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Night Auditor

09/29/2020

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Balance the income and allowances for each individual department. Verify the correctness of each guest room rate and adjust as needed.
3. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests and dates of stay. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
4. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
5. Promptly answer the telephone, within three rings. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
6. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.

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Hilton St. Louis at the Ballpark

Starbucks Barista

09/29/2020

1. Prepare Starbucks beverages to standards while following health, safety and sanitation guidelines for all products.
2. Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness.
3. Follow store policy and procedures for operational flow at each station.
4. Follow standards for merchandising, stocking, rotating and storing products.
5. Perform cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member.
6. Promptly present guest check and accurately process cash, credit card and/or voucher transactions.

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Holiday Inn St. Louis - Forest Park

Shuttle Driver

09/29/2020
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Room Attendant

09/29/2020

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
2. Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 pounds.
3. Dust all furniture, pictures, window ledges, and shelves thoroughly. Check under bed to remove trash or other debris. Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned.
4. Push and pull vacuum throughout entire room and empty trash.
5. Replenish amenities, linens, and supplies in guest rooms.
6. Sign for keys, retrieve, push cart weighing up to 150 pounds. Visually inspect rooms for cleanliness and appearance and signify completion of room. Must report all repairs or maintenance problems to supervisor.
7. Greet guests in hallways or in passing, ask if they are enjoying their stay.

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Front Desk Agent

09/29/2020

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.
7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

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Homewood Suites Westport

Front Desk Agent

09/29/2020

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.
7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

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Marriott St. Louis Airport

Night Auditor

09/29/2020

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Balance the income and allowances for each individual department. Verify the correctness of each guest room rate and adjust as needed.
3. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests and dates of stay. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
4. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
5. Promptly answer the telephone, within three rings. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
6. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.

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Sheraton Westport Plaza Tower

Front Desk Agent

09/29/2020

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.
7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

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St. Louis Aquarium

Public Area Attendant

09/29/2020

1. Clean toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents by extending arms overhead, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents.
2. Thoroughly dust all furniture, pictures and shelves, extending arms overhead, bending and stooping if needed.
3. Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
4. Clean ashtrays and empty trash
5. Thoroughly vacuum lobby, hallways and public areas.

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St. Louis Union Station Soda Fountain

Line Cook

09/29/2020

1. Prepares all foods in accordance to standard recipes and as specified by the guest. Visually inspects, selects and uses only food items of the highest quality in the preparation of all menu items.
2. Checks and controls the proper storage of product and portion control, i.e. especially high cost meat and fish items.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Prepares requisitions for supplies and food items for production in work station. Reads and employs math skills to appropriately prepare items according to recipes.

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Host/Hostess

09/29/2020

1. Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
2. Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff.
3. Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
4. Maintain the Hostess stand in a clean and organized manor. Return all items of CGS to the side station for re-use. Keep newspapers and menus clean and organized.
5. Table support required once guest has been directed to their table, additional place settings removed, coffee or juice offered if servers are busy.
6. Always greet using LHM 4 core standards.
7. Breakfast shifts bank must be maintained every day in the host station for making change. Weekends may be required to cashier.
8. During peak business take an active role in restaurant cleanliness and organization, including sweeping up debris from the buffet and around tables in the dining room.

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Cashier

09/29/2020

To courteously answer telephones, take orders, handle all calls and cash/credit transactions

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The Train Shed

Host/Hostess

09/29/2020

1. Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
2. Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff.
3. Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
4. Maintain the Hostess stand in a clean and organized manor. Return all items of CGS to the side station for re-use. Keep newspapers and menus clean and organized.
5. Table support required once guest has been directed to their table, additional place settings removed, coffee or juice offered if servers are busy.
6. Always greet using LHM 4 core standards.
7. Breakfast shifts bank must be maintained every day in the host station for making change. Weekends may be required to cashier.
8. During peak business take an active role in restaurant cleanliness and organization, including sweeping up debris from the buffet and around tables in the dining room.

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Server

09/29/2020

1. Check station before, during and after shift for proper set-up and cleanliness.
2. Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness.
3. Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
4. Present legible and accurate guest checks/tickets to the kitchen, provide additional information regarding the order as necessary.
5. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments.
6. Replenish beverages as necessary and check will guests for overall satisfaction.
7. Market and serve upon request and dessert items or specialty coffees.
8. Promptly present guest check and accurately process cash, credit card and/or voucher transactions.

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Union Station

Security Officer

09/29/2020

Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports.

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Server

09/29/2020

1. Check station before, during and after shift for proper set-up and cleanliness.
2. Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness.
3. Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
4. Present legible and accurate guest checks/tickets to the kitchen, provide additional information regarding the order as necessary.
5. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments.
6. Replenish beverages as necessary and check will guests for overall satisfaction.
7. Market and serve upon request and dessert items or specialty coffees.
8. Promptly present guest check and accurately process cash, credit card and/or voucher transactions.

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Room Attendant

09/29/2020

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
2. Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 pounds.
3. Dust all furniture, pictures, window ledges, and shelves thoroughly. Check under bed to remove trash or other debris. Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned.
4. Push and pull vacuum throughout entire room and empty trash.
5. Replenish amenities, linens, and supplies in guest rooms.
6. Sign for keys, retrieve, push cart weighing up to 150 pounds. Visually inspect rooms for cleanliness and appearance and signify completion of room. Must report all repairs or maintenance problems to supervisor.
7. Greet guests in hallways or in passing, ask if they are enjoying their stay.

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Westport Social

Line Cook

09/29/2020

1. Prepares all foods in accordance to standard recipes and as specified by the guest. Visually inspects, selects and uses only food items of the highest quality in the preparation of all menu items.
2. Checks and controls the proper storage of product and portion control, i.e. especially high cost meat and fish items.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Prepares requisitions for supplies and food items for production in work station. Reads and employs math skills to appropriately prepare items according to recipes.

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Security Officer

09/29/2020

Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports.

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