Assist in the hiring, training and completing of reviews for all housekeeping employees.
Visually inspect suites, guest rooms, linen closets, public spaces and corridors for cleanliness and appearance. Update room status upon completion of inspection.
Complete written inspection in accordance to LHM’s policy.
Train and monitor performance of Room Attendants and the Houseperson staff. Exercise good judgment, as well as provide organization, instruction, guidance, communication and counseling. Assign staff to their designated work areas and ensure that all jobs are completed within the shift.
Take requested inventories of furniture, fixtures, linen, equipment and supplies. Ensure that both the carts and linen/supply closets are kept clean, neat and stocked according to departmental guidelines.
Complete work orders and submit all maintenance deficiencies in guest rooms, corridors and public space areas through Quick Connect.
Expedite special guest requests, such as extra towels, blankets or pillows.