Convention Services Manager - Lodging Hospitality Management

Convention Services Manager

  1. Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
  2. Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
  3. Review sales contracts as well as other important information, i.e., room block, cut off date, special concessions and attrition clauses and validate with client via turnover letter.
  4. Book and detail groups with 9 rooms and under that may include 1-30 people.
  5. Develop and conduct persuasive verbal and written sales presentations to prospective clients. Conduct property site inspections with potential large groups.  Internally promote LHM marketing programs.  Meet with and entertain clients, requiring some travel.
  6. Work closely with the Reservations Manager to determine the proper selling and control strategy of room sales for the hotel.
  7. Organize and/or attend scheduled Sales Department and related meetings.