Doubletree Chesterfield

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

Solicit group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage.

Oversee and support associate shifts to insure compliance with LHM operating procedures, standards and total guest satisfaction. Ensure the highest guest satisfaction.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Responsible for maintenance, set up, food production and quality control of all meat, fish and other food items prepared in the kitchen.

Room attendants clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles. Provides information about hotel facilities and accommodations.

Keeps hot items on the buffet food line filled, clean, and attractive, to ensure the highest level of customer satisfaction.