Doubletree Chesterfield

Answers and directs incoming calls from inside and outside the hotel. Takes Room Service orders. Identifies all guest needs and handles their requests. Dispatches attendants and other hotel staff via two-way radio and telephone. Member of Emergency Response team

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Responsible for maintenance, set up, food production and quality control of all meat, fish and other food items prepared in the kitchen.

Room attendants clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms.

To receive deliveries daily, checking for quality and accuracy. Will compile and deliver department orders daily, and will communicate to the purchasing manager when supplies are not available. Will store deliveries using the FIFO procedure. Will assist in Monthly inventories. Maintain a clean and orderly storeroom every day with deep cleaning on Sundays. Order guides are a daily routine that is to be done daily in order to keep good inventory on hand.

Responsible for repair and service of all mechanical equipment in property. Assist the Director and supervisor with the department.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.