Hilton St. Louis Airport

Direct food preparation, production and control for all food outlets and banquet facilities at hotel.

Oversee the function of all food and beverage outlets to ensure excellent customer service and maximize revenue and profits.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.

Room attendants clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To deliver and serve food and/or beverage items promptly to the guest while in the guest room, using a friendly and courteous manner maintaining quality and guest satisfaction. Take room service orders accurately in a helpful, friendly, courteous and professional manner to ensure total guest satisfaction.

Keeps hot items on the buffet food line filled, clean, and attractive, to ensure the highest level of customer satisfaction.