Hilton St. Louis Airport

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality. Oversee and support Front Office shifts to insure compliance with Hilton operating procedures, standards and total guest satisfaction.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

Responsible for repair and service of all mechanical equipment in property. Assist the Director and supervisor with the department.

To deliver and serve food and/or beverage items promptly to the guest while in the guest room, using a friendly and courteous manner maintaining quality and guest satisfaction. Take room service orders accurately in a helpful, friendly, courteous and professional manner to ensure total guest satisfaction.

Trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Ensure comfort and safety of guests and employees by performing repairs and preventive maintenance to building and grounds.

Keeps hot items on the buffet food line filled, clean, and attractive, to ensure the highest level of customer satisfaction.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles. Provides information about hotel facilities and accommodations.

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.

Responsible for maintenance, set up, food production and quality control of all meat, fish and other food items prepared in the kitchen.