Marriott St. Louis Airport

Audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies the room rates and close out guest accounts upon completion of stay. Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality. Oversee and support Guest Services and Front Office shifts to insure compliance with Hilton operating procedures, standards and total guest satisfaction.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

Responsible for maintenance, set up, food production and quality control of all meat, fish and other food items prepared in the kitchen.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.

Room attendants clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

To prepare and serve beverages and to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction.