To courteously answer telephones, take orders, handle all calls and cash/credit transactions

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Ensure that the bar is set and maintained so that the bar staff has everything it needs to run an effective operation, as well as maintaining the cleanliness of the outlet, running food, and set-up and breakdown of the bar.

1. Lead, through subordinate staff, the effective management of the Bar, Restaurant and Kitchen functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction.
2. Direct the maximization of revenue by anticipation of market shifts, development and monitoring of annual business and marketing plans, and participating in appropriate national marketing efforts.
3. Ensure the development of a realistic and attainable strategic business plan that defines operational goals and profitability objectives.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

• Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

1. Prepares all pantry food items in accordance to standard recipes or as specified by the supervisor to ensure consistency of product to the guest; requires transportation of heavy food products.
2. Checks and controls the proper storage of product especially on all fresh produce, checking on portion control, to maintain quality product.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Visually inspects, selects and uses only the freshest fruits, vegetables, meats and other food products of the highest standard in the preparation of all menu items. Reads and employs math skills for following recipes.  Prepares requisition for supplies and food items for production in work station.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

We are looking for an enthusiastic and friendly individual to promptly greet guest at the front of the restaurant and seat them. Maintain prescribed rotation with servers and immediately inform them of a new seating. Must be able to answer the phone in a friendly manner and take reservations. Keep track of wait staff to make sure orders are being handled promptly, assist as necessary. Perform all assigned side work to include replenishing condiments and restocking side stands. Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.

This is a full-time  position, morning position. Must be able to work weekends.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Manage the day-to-day and long term operations of the Housekeeping and Laundry departments.

Manage the daily operations of the Housekeeping, and where applicable, the Laundry departments.  Responsible for budgeting, forecasting, and financial planning of the departments.  Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction

Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.  Manage operating expenses to maximize costs while providing excellent guest service.

Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.  Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.  

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

To supervise, direct, assist, and assure the completion of housekeeping tasks in the guest rooms, corridors, and public space, assigned to the Room Attendants, Lobby Attendants, and House person staff to maintain LHM’s high standard of cleanliness.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Assists the Executive Chef in directing food preparation, presentation and control for all the food outlets and banquet facilities at the hotel.  Responsible for enhancing the food product that is presented to the guests.  Assist in developing new products.

Responsible for maintaining quality of food product and ensuring consistency in food delivery and standards.

At least 1 year of Sous Chef or Lead Line Cook experience required.

Degree from Culinary program preferred.

Must have strong administrative and leadership skills

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Assure efficient collection, sorting, cleaning and distribution of laundry in order to provide high quality laundry services to our guests.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Direct and organize the Food & Beverage function within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits.

Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of operation.

Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, i.e., room service, restaurants, banquets, kitchens, stewards, etc.

Develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result.

Participate with the chef, outlet managers, and catering managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market.

Implement effective control of food, beverage and labor costs among all sub-departments.

Assist the area managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.

Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service.

Develop (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.

To manually set up, break down, and service all meeting rooms in accordance with Hilton’s high standards of quality.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Plan, direct, and manage the provision of accurate, timely, and objective financial data from which informed management decisions can be made.  Recommend remedial action when and where necessary.  Safeguard owner assets by creating and maintaining sound internal control systems.  Participate in total hotel management as a member of the hotel Executive Committee.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

POSITION SUMMARY
Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS
Check station before, during and after shift for proper table set-up, teardown, and upkeep.
Greet guests promptly and in a friendly and courteous manner. Address the guest by name every time using 4Core. Upsell with knowledge of liquor, beer, wine, apps, dinners, desserts, and restaurant promotions
Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
Ability to use POS system to accurately provide kitchen and bar with guests order. Able to denote special modifications like allergies, diets, etc.
Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages at as necessary and check with guests for overall satisfaction.
Offer and upsell dessert to every guest and offer after dinner drinks and coffee.
Promptly present accurate guest check and accurately process cash, credit card and/or voucher transactions.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
Help in clearing and resetting tables.
Perform all assigned Pre and Post shift side work
Perform any general cleaning tasks using standard property cleaning products to adhere to health standards.
Assist in the dining room and other duties as assigned, including cross-training.
Report any suspicious persons or activities to a supervisor immediately.
Discover and responds to customer needs.
Maintains regular and consistent attendance and punctuality.
All other duties assigned by manager.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Assure efficient collection, sorting, cleaning and distribution of laundry in order to provide high quality laundry services to our guests.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.

Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

To manually set up, break down, and service all meeting rooms in accordance with Hilton’s high standards of quality.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

Job Responsibilities

Though job responsibilities vary based on company and venue.

• Park and retrieve cars
• Greet customers
• Manage the Valet Podium
• Organize vehicles
• Manage parking area (barricades, directing traffic, etc.)
• Protect cars
• Basic car servicing (jump a car)
• Wear a uniform
• Groom appropriately
• Hand out Claim Tickets
• Manage Keys

To courteously answer telephones, take orders, handle all calls and cash/credit transactions

Assure efficient collection, sorting, cleaning and distribution of laundry in order to provide high quality laundry services to our guests.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

To supervise, direct, assist, and assure the completion of housekeeping tasks in the guest rooms, corridors, and public space, assigned to the Room Attendants, Lobby Attendants, and House person staff to maintain LHM’s high standard of cleanliness.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Position Summary

Answers and directs incoming calls from inside and outside the hotel. Takes Room Service orders. Identifies all guest needs and handles their requests. Dispatches attendants and other hotel staff via two-way radio and telephone. Member of Emergency Response team.

Example of Duties

Essential Functions

1. Answers and directs all external incoming telephone calls following LHM’s telephone etiquette.
2. Answers all internally generated guest and delivery-related associate calls.
3. Dispatches delivery, security, banquets, engineering, housekeeping and others.
4. Takes room service orders from guests over the telephone. Enters orders into Micros system. Communicates special instructions to the kitchen and expediters. Up-sells Room Service orders.
5. Posts room service charges, settles tickets, completes employee financial and closes day procedures.

To manually set up, break down, and service all meeting rooms in accordance with Hilton’s high standards of quality.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

POSITION SUMMARY
Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS
Check station before, during and after shift for proper table set-up, teardown, and upkeep.
Greet guests promptly and in a friendly and courteous manner. Address the guest by name every time using 4Core. Upsell with knowledge of liquor, beer, wine, apps, dinners, desserts, and restaurant promotions
Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
Ability to use POS system to accurately provide kitchen and bar with guests order. Able to denote special modifications like allergies, diets, etc.
Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages at as necessary and check with guests for overall satisfaction.
Offer and upsell dessert to every guest and offer after dinner drinks and coffee.
Promptly present accurate guest check and accurately process cash, credit card and/or voucher transactions.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
Help in clearing and resetting tables.
Perform all assigned Pre and Post shift side work
Perform any general cleaning tasks using standard property cleaning products to adhere to health standards.
Assist in the dining room and other duties as assigned, including cross-training.
Report any suspicious persons or activities to a supervisor immediately.
Discover and responds to customer needs.
Maintains regular and consistent attendance and punctuality.
All other duties assigned by manager.

Accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests’ stay. Act as Manager on Duty on occasion and respond to emergency codes.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.

Plan, direct, and manage the provision of accurate, timely, and objective financial data from which informed management decisions can be made.  Recommend remedial action when and where necessary.  Safeguard owner assets by creating and maintaining sound internal control systems.  Participate in total hotel management as a member of the hotel Executive Committee.

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservations print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the service promise help desk and front desk. Use your name when answering; speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.

7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

1. Prepares all foods in accordance to standard recipes and as specified by the guest. Visually inspects, selects and uses only food items of the highest quality in the preparation of all items for employee dining.
2. Checks and controls the proper storage of product in regard to raw and ready to eat products.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Communicate with Chefs and cooks whenever more products are needed.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

• Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
• Keep floors dry and clean to avoid slip/fall accidents.
• Performs other duties as requested, such as, cross-training, moving supplies and equipment, cleaning up spills, etc.
• Report any suspicious persons or activity to a supervisor immediately.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

To supervise, direct, assist, and assure the completion of housekeeping tasks in the guest rooms, corridors, and public space, assigned to the Room Attendants, Lobby Attendants, and House person staff to maintain LHM’s high standard of cleanliness.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservations print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the service promise help desk and front desk. Use your name when answering; speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.

7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

Trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

Set up room service trays and tables in anticipation of incoming orders. Retrieve check from order taker and place order with kitchen. When picking up, ascertain that the order is complete and prepared to menu or guest specifications.  Ensure appropriate condiments and service ware are provided. Carry trays up to 30 pounds or push wheeled carts to deliver food and beverage orders to the guest room within the prescribed time frame. Set up trays per guest satisfaction in the room, repeat order to guest and present guest check and pen for signature.  Advise guest of tray removal procedure and ask if anything else may be provided. Promptly remove trays and tables from guest floors and returning them to designated locations. Promptly answer Room Service calls, announce any specials, promote menu items and answer questions regarding preparation methods. Document orders using a guest check or tickets, repeat items back to guest to ensure accuracy and quote expected arrival time with speed and accuracy. Prepare complimentary fruit baskets and deliver to guest rooms.

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

To manually set up, break down, and service all meeting rooms in accordance with Hilton’s high standards of quality.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

1. Greet customers immediately with a friendly and sincere welcome. Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
2. Promptly and courteously answer telephone calls, take and deliver guest messages as necessary, deliver mail, small packages and facsimiles. Requires continuous sitting, standing and movement throughout hotel.
3. Using the telephone, verbally arrange and confirm recreation, business and dining activities both inside and outside the hotel. Promptly respond to requests for dentists, doctors, child care, florists, etc.
4. Register VIP guests per prescribed registration procedures, either manually or through a Property Management System. Promote special marketing programs.
5. Distribute printed materials such as brochures of local attractions, restaurants, shops, etc. Requires extending arms, bending and stooping to reach materials on display racks, in drawers or on shelves.
6. Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems or direct the guest to the most appropriate person to assist them.  Remain calm and alert especially during emergency situations and heavy hotel activity.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

This position will deliver a unique, engaging and entertaining experience to all guests and is responsible for providing exemplary service in a professional and courteous manner. This role will also deliver a positive guest experience, while providing memorable guest moments.
Duties & Responsibilities

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Position Summary:

This position will deliver a unique, engaging and entertaining experience to all guests and is responsible for providing exemplary service in a professional and courteous manner. This role will also deliver a positive guest experience, while maximizing sales and provide an outstanding retail experience.

Duties & Responsibilities:

• Adhere to company policies and procedures.
• Strive to achieve customer satisfaction and sales KPIs in order to meet and exceed guest expectations.
• Observe and report daily facility conditions and situations to the Merchandise Manager & Supervisor.
• Ensure the shop is clean, safe and presented to the highest of standards.
• Operate Point of Sale system to carry out retail transactions.
• Adhere to all cash handling procedures to ensure accurate bank is kept.
• Capture all products and sales data appropriately and accurately.
• Manage guest experience and flow to ensure a safe and enjoyable journey.
• Work with the team to ensure guest experience targets are achieved.
• Keep up-to-date on all new products and offerings.
• Maximize sales opportunities that will add to the guest experience.
• Provide unique and memorable experiences to guests.
• Attend training programs to achieve the best guest experience.
• Ensure back of house and storage areas are maintained to the same level of cleanliness and order as the store.
• Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.
• Assist in other departments as required.
• Maximize customer interest and sales levels by displaying products appropriately.
• Conduct stock takes as required.
• Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Daily supervision and direction of Corner Shop service staff. Assist in the development, implementation and maintenance of quality standards for outlets.

Create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Assist with preparation, serving, and cashiering of all Corner Shop outlets.

Create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Assist with preparation, serving, and cashiering of all Corner Shop outlets.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

1. Prepares all pantry food items in accordance to standard recipes or as specified by the supervisor to ensure consistency of product to the guest; requires transportation of heavy food products.
2. Checks and controls the proper storage of product especially on all fresh produce, checking on portion control, to maintain quality product.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Visually inspects, selects and uses only the freshest fruits, vegetables, meats and other food products of the highest standard in the preparation of all menu items. Reads and employs math skills for following recipes.  Prepares requisition for supplies and food items for production in work station.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.

Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Responsible for supervising platform under the direction of the Wheel and Carousel operator including the safe loading and unloading guests into and onto amusement rides by performing the following duties.

• Ensures guests are safely loaded into gondola and carousel rides
• Adheres to all safety guideline procedures and practices
• Monitors attraction perimeter and restricted areas, such as the wheel, platform, ramps, access gate, and back area
• Greets guests as they approach and exit the rides
• Groups guests in to the maximum number for each ride
• Maintains and cleans area
• Serves as back up scanner
• Assists guests with disabilities
• Communicates effectively to the wheel operator when it is safe to move
• Responsible to stop the ride if a safety matter arises
• Provides oversight for platform operation and its employees
• Cleans platform and surrounding areas

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

1. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, address the guest by name, listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
2. Complete the registration process by obtaining data from the guest and/or reservations print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest’s needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process.
3. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system.
4. Promptly answer the telephone, within three rings at the service promise help desk and front desk. Use your name when answering; speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested.
5. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances.
6. Remain calm and alert, especially during peak check in/check out times or during heavy hotel activity or in the event of an emergency.

7. Problem solve, resolve all customer issues.
8. Receive wake up call requests form guests, repeat information including guest’s name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature.
9. Complete all other duties assigned by your supervisor or manager.

Trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Job Responsibilities

Though job responsibilities vary based on company and venue.

• Park and retrieve cars
• Greet customers
• Manage the Valet Podium
• Organize vehicles
• Manage parking area (barricades, directing traffic, etc.)
• Protect cars
• Basic car servicing (jump a car)
• Wear a uniform
• Groom appropriately
• Hand out Claim Tickets
• Manage Keys

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Set up room service trays and tables in anticipation of incoming orders. Retrieve check from order taker and place order with kitchen. When picking up, ascertain that the order is complete and prepared to menu or guest specifications.  Ensure appropriate condiments and service ware are provided. Carry trays up to 30 pounds or push wheeled carts to deliver food and beverage orders to the guest room within the prescribed time frame. Set up trays per guest satisfaction in the room, repeat order to guest and present guest check and pen for signature.  Advise guest of tray removal procedure and ask if anything else may be provided. Promptly remove trays and tables from guest floors and returning them to designated locations. Promptly answer Room Service calls, announce any specials, promote menu items and answer questions regarding preparation methods. Document orders using a guest check or tickets, repeat items back to guest to ensure accuracy and quote expected arrival time with speed and accuracy. Prepare complimentary fruit baskets and deliver to guest rooms.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles. Provides information about hotel facilities and accommodations.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

Create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Assist with preparation, serving, and cashiering of all Corner Shop outlets.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.

Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies

To manually set up, break down, and service all meeting rooms in accordance with Hilton’s high standards of quality.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

1. Greet customers immediately with a friendly and sincere welcome. Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
2. Promptly and courteously answer telephone calls, take and deliver guest messages as necessary, deliver mail, small packages and facsimiles. Requires continuous sitting, standing and movement throughout hotel.
3. Using the telephone, verbally arrange and confirm recreation, business and dining activities both inside and outside the hotel. Promptly respond to requests for dentists, doctors, child care, florists, etc.
4. Register VIP guests per prescribed registration procedures, either manually or through a Property Management System. Promote special marketing programs.
5. Distribute printed materials such as brochures of local attractions, restaurants, shops, etc. Requires extending arms, bending and stooping to reach materials on display racks, in drawers or on shelves.
6. Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems or direct the guest to the most appropriate person to assist them.  Remain calm and alert especially during emergency situations and heavy hotel activity.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.