We are looking for an enthusiastic and friendly individual to promptly greet guest at the front of the restaurant and seat them. Maintain prescribed rotation with servers and immediately inform them of a new seating. Must be able to answer the phone in a friendly manner and take reservations. Keep track of wait staff to make sure orders are being handled promptly, assist as necessary. Perform all assigned side work to include replenishing condiments and restocking side stands. Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.

This is a full-time  position, morning position. Must be able to work weekends.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

• Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.

1. Prepares all pantry food items in accordance to standard recipes or as specified by the supervisor to ensure consistency of product to the guest; requires transportation of heavy food products.
2. Checks and controls the proper storage of product especially on all fresh produce, checking on portion control, to maintain quality product.
3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
4. Ensures all equipment in working areas is clean and in proper working condition.
5. Visually inspects, selects and uses only the freshest fruits, vegetables, meats and other food products of the highest standard in the preparation of all menu items. Reads and employs math skills for following recipes.  Prepares requisition for supplies and food items for production in work station.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.