Manage the day-to-day and long term operations of the Housekeeping and Laundry departments.

Manage the daily operations of the Housekeeping, and where applicable, the Laundry departments.  Responsible for budgeting, forecasting, and financial planning of the departments.  Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction

Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.  Manage operating expenses to maximize costs while providing excellent guest service.

Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.  Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.  

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.