Hilton Garden Inn St. Louis / O’Fallon

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

To supervise, direct, assist, and assure the completion of housekeeping tasks in the guest rooms, corridors, and public space, assigned to the Room Attendants, Lobby Attendants, and House person staff to maintain LHM’s high standard of cleanliness.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Daily supervision and direction of outlet service staff.  Assist in the development, implementation and maintenance of quality standards for outlets.  Interact with guests to ensure a positive guest experience.