Hilton St. Louis Airport

Plan, direct, and manage the provision of accurate, timely, and objective financial data from which informed management decisions can be made.  Recommend remedial action when and where necessary.  Safeguard owner assets by creating and maintaining sound internal control systems.  Participate in total hotel management as a member of the hotel Executive Committee.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests’ stay.  Act as Manager on Duty on occasion and respond to emergency codes.

To clean guest hallways, linen closets, and provide room attendants with supplies to ensure LHM’s  high standards of cleanliness.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.