Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles.  Provides information about hotel facilities and accommodations.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

To manually set up, break down, and service all meeting rooms in accordance with Hilton’s high standards of quality.

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.