Hilton St. Louis at the Ballpark - Lodging Hospitality Management

Hilton St. Louis at the Ballpark

How to Apply
Inquiries Call 314-434-9500 or email humanresources@lhmc.com.

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Or download and print a PDF Application for LM Services, Inc.


Director of Housekeeping

Tuesday, August 09

We are seeking an experienced Director of  Housekeeper for a busy airport property in St. Louis Area. This position will be responsible for Supervising, Managing, Training and Overseeing the Housekeeping Department. This candidate must possess a proven track record in directing the department to high standards for cleanliness, and has experience at properties of similar size. Candidate must be able to create a positive relationship with other departments.

Minimum 2+ years Supervisory Experience

A solid career progression through Housekeeping/Laundry ranks is a plus. Must be able to recruit and retain staff. Bilingual capabilities are a plus. The ideal candidate should possess a working knowledge of the Housekeeping areas and under the direction of this candidate, the team ensures that inspection programs are consistently maintained. Works closely with front desk, as well as with other departments, experienced in purchasing linens and housekeeping supplies. Must be current on the latest housekeeping and laundry technology. Candidate will work closely with maintenance to ensure OSHA and ADA policies are adhered to and can coordinate PM Programs with housekeeping, maintenance and front desk. Candidate must possess clear, concise written and verbal communication skills and have a proven track record promoting an atmosphere of “Teamwork”. Candidate must be able to lead by example, and be able to instill a “can-do” attitude in the team members. Must possess strong technical, organizational and time management skills, good knowledge of computers, strong customer service skills, exceptional “Attention To Detail” and excellent cost control ethics.

 


Room Service Server

Tuesday, August 09

Set up room service trays and tables in anticipation of incoming orders. Retrieve check from order taker and place order with kitchen. When picking up, ascertain that the order is complete and prepared to menu or guest specifications.  Ensure appropriate condiments and service ware are provided. Carry trays up to 30 pounds or push wheeled carts to deliver food and beverage orders to the guest room within the prescribed time frame. Set up trays per guest satisfaction in the room, repeat order to guest and present guest check and pen for signature.  Advise guest of tray removal procedure and ask if anything else may be provided. Promptly remove trays and tables from guest floors and returning them to designated locations. Promptly answer Room Service calls, announce any specials, promote menu items and answer questions regarding preparation methods. Document orders using a guest check or tickets, repeat items back to guest to ensure accuracy and quote expected arrival time with speed and accuracy. Prepare complimentary fruit baskets and deliver to guest rooms.


Engineering Supervisor

Tuesday, August 09

  1. Respond to guest requests (room calls) in a timely and pleasant manner. Requests include but are not limited to repairs of guest room air conditioners, telephones, lighting and electrical, toilets and plumbing, bed frames and furniture, door locks, and high-speed internet connectivity. All tasks are accomplished according to government and LHM Corporate safety and health regulations.Follow brand guest service guidelines by promptly and courteously responding to guest request calls. If the guest is in the room, always apologize for the issue and thank the guest for bringing the matter to our attention. If the guest is not in the room, place a “Leave Behind” card on the desk explaining the work that was completed. Promptly call the Guest Response Desk back (with-in 15 minutes of the original call) to inform them of the status of the job. Oversee and or support Maintenance Technicians on same shift. Provide direction, training and development to ensure staff is following established procedures. Responsible for shift checks, Brand specific logs, guest interaction and follow up procedures, and communication with the following shift regarding project status.  Records and reports maintenance-related problem resolution compensation. Complete preventative maintenance tasks including cleaning air conditioning units and filters, replacing wall and ceiling tiles, patching carpet, replacing light bulbs or fixtures, etc.  Ensure maintenance equipment and tools are properly stored, maintained in good working order and accounted for. Inspects physical plant and equipment regularly. Performs preventative maintenance on delegated HVAC equipment. Utilize the work request system we have in place to schedule, in advance, team members work load.  Check progress and validate completion of work, pull completed requests and file. Supervise/perform the Rooms Preventative Maintenance (R.P.M.) by scheduling, in advance, the R.P.M. rooms and assigning them to the appropriate staff members, validate completion and updating the Room Type Grading Summary on a daily basis. Oversee HVAC & Mechanical PM Records. Recommends repair requirements to Director/Chief Engineer. Able to coordinate large mechanical repairs/projects and schedule preventative rooms maintenance without large amounts of supervision. Coordinates with other department staff concerning maintenance & HVAC issues, which could impact availability of rooms or quality of amenities/service.
  1. Able to enter and organize mechanical specs, history and work orders in CMMS program or equivalent filing program.
  1. Perform project work as assigned including carpentry, painting, wallpaper installation or repair, HVAC repairs, kitchen, laundry or other mechanical equipment maintenance and repairs, bathroom grouting, other equipment repair, etc. Maintain swimming pool/spa ensuring water is at appropriate PH/chlorine levels.  Keep records in the log to document regular testing. Also maintain salt and/or shovel logs during in climate weather.  May be required to obtain CPO certification.  Follow through with any other directives delegated by the Department Manager or any other hotel management staff.
  1. Subject to 24 hour on call.

 


Valet Parking Attendant

Tuesday, August 09

Job Responsibilities

Though job responsibilities vary based on company and venue.

  • Park and retrieve cars
  • Greet customers
  • Manage the Valet Podium
  • Organize vehicles
  • Manage parking area (barricades, directing traffic, etc.)
  • Protect cars
  • Basic car servicing (jump a car)
  • Wear a uniform
  • Groom appropriately
  • Hand out Claim Tickets
  • Manage Keys

 


Kitchen Supervisor

Tuesday, August 09

  1. Prepares all foods in accordance to standard recipes and as specified by the guest. Oversees food preparation and kitchen staff to ensure quality production.  Visually inspects, selects and uses only food items of the highest quality in the preparation of all menu items.
  2. Checks and controls the proper storage of product and portion control, i.e. especially high cost meat and fish items.
  3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
  4. Ensures all equipment in working areas is clean and in proper working condition.

Prepares requisitions for supplies and food items for production in work station.  Processes other necessary paperwork accurately and in a timely manner.  Reads and employs math skills to appropriately prepare items according to recipes.  Requires stamina for standing and strength for lifting and moving products


Cocktail Server

Tuesday, August 09

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.


Front Desk Agent

Tuesday, August 09

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.


Public Area Attendant

Tuesday, August 09

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.