Marriott St. Louis Airport - Lodging Hospitality Management

Marriott St. Louis Airport

How to Apply
Inquiries Call 314-434-9500 or email humanresources@lhmc.com.

Click Here to Apply Online

Or download and print a PDF Application for LM Services, Inc.


Sales Manager

Tuesday, August 09

Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Compiles and/or directs the preparation of reports pertaining to the operation of the Sales, Front Office, and Housekeeping Departments. Supervise the development and implementation of departmental business plans, annual budgets, and monthly forecasts.  Monitor period to date status of sales goals, implement contingency plans and revise reports as necessary. Develop and conduct persuasive verbal and written sales presentations to prospective clients. Conduct property site inspections with potential large groups.  Internally promote LHM marketing programs.  Meet with and entertain clients, requiring some travel. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Work closely with the Reservations Manager to determine the proper selling and control strategy of room sales for the hotel. Organize and/or attend scheduled Sales Department and related meetings. Train and develop Sales staff, conduct meaningful performance reviews for the Management Team in the Sales office. Ensure training programs are conducted regularly and LHM’s standards of performance are met.  Give guidance and counsel staff toward improvement.


Sales Coordinator

Tuesday, August 09

We are looking for an enthusiastic individual to join our sales team. This person will essentially perform all general administrative duties to include answering phones, maintaining files and data entry; also ensures smooth operation of department by assisting the staff with day to day tasks and achievement of their goals. They will also handle all department phone calls in a courteous, efficient manner. Some other duties include: Handle distribution of all incoming and outgoing department paperwork promptly and efficiently. Type all correspondence via oral, written or mechanical dictation making minimal errors and in a timely manner. Proof-read and review all correspondence before presentation for signature. Ensure that correspondence is sent out daily and to the correct location. Maintain all department files, update existing files and create new files as necessary. Stay current and up to date with the daylight system, running daily, weekly and monthly reports as required. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions: Assist on site groups with special needs, contact appropriate department ASAP with guest requests, i.e. Banquets, Audio Visual, Kitchen, Housekeeping, etc.  Create and distribute appropriate change sheets. Assist as needed daily catering functions such as the nightly issue, banquet checks, the weekly issue, and follow up calls. Create programs and spreadsheets as required.

 

Previous administrative experience is preferred.

 


Catering Manager

Tuesday, August 09

A catering sales manager targets and coordinates catering sales efforts. The job involves initiation and development of quality leads to ensure growth of catering sales.

The primary responsibility of a catering sales manager is to develop existing business and solicit new catering business through catering lead generation and catering sales marketing. The sales manager solicits new catering customers through traditional and non-traditional sales techniques.

 

Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job.

 

Market

 

Corporate, Government, Association, Local Social Catering, Class/Family Reunions and Weddings

 

Duties & Responsibilities

Qualify needs of client/business, conduct site inspections, generate proposals, prepare contracts, work as customer liaison between client and hotel, create banquet event orders, collect payment, on-site for execution of events, post con follow up and re-solicit as necessary.

Skills

 

Demonstrates strong verbal and written communication skills

Teamwork Oriented

Maintains a Good Energy Level

Thorough and Organized

Professional

Punctual


Sales Administrative Assistant

Tuesday, August 09

  1. Handle all department phone calls in a courteous, efficient manner using clear, understandable English. Take and deliver telephone messages accurately, legibly and promptly.  Make every attempt to assist callers to provide quality customer service.
  2. Handle distribution of all incoming and outgoing department paperwork promptly and efficiently.
  3. Type all correspondence via oral, written or mechanical dictation making no errors and in a timely manner.  Proof-read and review all correspondence before presentation for signature.  Ensure that correspondence is sent out daily and to the correct location.
  4. Maintain all department files, update existing files and create new files as necessary.
  5. Make photocopies utilizing a photocopier as required.
  6. Stay current and up to date with the daylight system, running daily, weekly and monthly reports as required.

Manager On Duty (MOD)

Tuesday, August 09

Interact positively with customers promoting hotel facilities and services.  Resolve guest issues by conducting thorough research of the situation in order to choose the most effective solution to satisfy the parties involved, while maximizing hotel profitably.

  1. Move throughout the facility to visually monitor and take action to ensure service standards are being met in all departments. Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work.
  2. Watch for suspicious persons entering, exiting or loitering around building. Conduct walk through observations of the entire hotel. Visually inspect all areas of the hotel on a daily basis to ensure cleanliness, safety and efficiency of the entire operation. Promote safe work practices. Ensure compliance with OSHA standards and preventative measures. Develop, revise and advise key personnel of emergency procedures.
  3. Investigate accidents, thefts, property loss, company policy violations and unlawful activities. Document details, take immediate appropriate action when necessary and advise management. Keep guest and employee safety as primary concern.
  4. Coordinate and monitor for efficiency safety and security related programs for overall hotel including: evening lost and found process, issuance of hotel keys, fire preparedness training, and evacuation drills, etc.

Cocktail Server

Tuesday, August 09

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.


Front Desk Agent

Tuesday, August 09

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.


Audio Visual Tech

Tuesday, August 09

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.