Sheraton Westport Plaza Tower - Lodging Hospitality Management

Sheraton Westport Plaza Tower

How to Apply
Inquiries Call 314-434-9500 or email humanresources@lhmc.com.

Click Here to Apply Online

Or download and print a PDF Application for LM Services, Inc.


Assistant Manager Starbucks @ Sheraton

Thursday, December 01

Assist the General Manager in coordinating the activities of the staff to deliver quality product and service to Starbucks customers.

Interview, select, train, supervise, counsel and discipline Starbucks staff for the efficient operation of the Store. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments.

Interact positively with customers, resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain communication with all departments to ensure customer service needs are met.

Move throughout facility and staff areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.


Room Service Server

Thursday, December 01

Set up room service trays and tables in anticipation of incoming orders. Retrieve check from order taker and place order with kitchen. When picking up, ascertain that the order is complete and prepared to menu or guest specifications.  Ensure appropriate condiments and service ware are provided. Carry trays up to 30 pounds or push wheeled carts to deliver food and beverage orders to the guest room within the prescribed time frame. Set up trays per guest satisfaction in the room, repeat order to guest and present guest check and pen for signature.  Advise guest of tray removal procedure and ask if anything else may be provided. Promptly remove trays and tables from guest floors and returning them to designated locations. Promptly answer Room Service calls, announce any specials, promote menu items and answer questions regarding preparation methods. Document orders using a guest check or tickets, repeat items back to guest to ensure accuracy and quote expected arrival time with speed and accuracy. Prepare complimentary fruit baskets and deliver to guest rooms.


Audio Visual Tech

Thursday, December 01

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.


Loss Prevention/Security

Thursday, December 01

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

 


Server ( AM & PM)

Thursday, December 01

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

 


Bartender

Thursday, December 01

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

 


Barista

Thursday, December 01

Create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Assist with preparation, serving, and cashiering of all Corner Shop outlets.


Cafeteria Attendant

Thursday, December 01

  1. Prepares all foods in accordance to standard recipes and as specified by the guest. Visually inspects, selects and uses only food items of the highest quality in the preparation of all items for employee dining.
  2. Checks and controls the proper storage of product in regard to raw and ready to eat products.
  3. Keeps refrigeration, storage and working areas in clean, working condition to comply with health department regulations.
  4. Ensures all equipment in working areas is clean and in proper working condition.
  5. Communicate with Chefs and cooks whenever more products are needed.

 

SUPPORTIVE FUNCTIONS

 

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

  • Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
  • Keep floors dry and clean to avoid slip/fall accidents.
  • Performs other duties as requested, such as, cross-training, moving supplies and equipment, cleaning up spills, etc.
  • Report any suspicious persons or activity to a supervisor immediately.