Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Responsible for positive experience of guests while maintaining the quality standards of the restaurant and superior customer service.