The Summer Intern will learn the basic fundamentals of the hospitality industry through hands-on experience, professional development and various workshops to ensure that customer service standards are met

Responsible for maintenance, set up, food production and quality control of all meat, fish, fowl and other food items prepared in the kitchen.

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Oversees the banquet kitchen to ensure all food prepared for meetings/events/etc… are up to standards

Provide assistance to our most loyal guests who dine and enjoy drinks in the lounge

Assists customers as they partake in the carnival themed games

Installs, maintains and repairs equipment according to established standards including but not limited to plumbing, electrical, and heating and cooling systems.

Performs a variety of tasks related to carpentry, painting and pool maintenance.

This position requires the ability to stoop, kneel, crawl and use ladders to 20 feet working heights.

Position requires lifting of tools, equipment and materials weighing up to 75 pounds.

Skilled in the use of basic hand tools, electrical tools and familiarity with parts and materials and supplies needed to perform duties.

Knowledge of HVAC system, hot water systems, kitchen and laundry equipment, electrical repairs, plumbing repairs, drywall, ceramic tile repairs, painting and wall covering repairs, swimming pool and spa maintenance.

Complete all other duties as assigned by management.

Job Responsibilities

Though job responsibilities vary based on company and venue.

• Park and retrieve cars
• Greet customers
• Manage the Valet Podium
• Organize vehicles
• Manage parking area (barricades, directing traffic, etc.)
• Protect cars
• Basic car servicing (jump a car)
• Wear a uniform
• Groom appropriately
• Hand out Claim Tickets
• Manage Keys

Set up room service trays and tables in anticipation of incoming orders. Retrieve check from order taker and place order with kitchen. When picking up, ascertain that the order is complete and prepared to menu or guest specifications.  Ensure appropriate condiments and service ware are provided. Carry trays up to 30 pounds or push wheeled carts to deliver food and beverage orders to the guest room within the prescribed time frame. Set up trays per guest satisfaction in the room, repeat order to guest and present guest check and pen for signature.  Advise guest of tray removal procedure and ask if anything else may be provided. Promptly remove trays and tables from guest floors and returning them to designated locations. Promptly answer Room Service calls, announce any specials, promote menu items and answer questions regarding preparation methods. Document orders using a guest check or tickets, repeat items back to guest to ensure accuracy and quote expected arrival time with speed and accuracy. Prepare complimentary fruit baskets and deliver to guest rooms.

Ability to troubleshoot both Apple and Windows devices preferred.
Experience with PowerPoint preferred.
Experience with virtual platforms such as Teams, Zoom, and GoToMeeting preferred.
Basic network troubleshooting preferred, but not required.
Basic knowledge of audio and video signal flow required.

Physical Requirements:
Must be able to tape down cabling runs on the floor of meeting space.
Must be able to lift up to 50 pounds.

Availability:
All.

This is a front of house position, and you will be interacting directly with clients daily for all AV needs.

Must have a car and driver’s license.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

Greets and registers guests, provides prompt and courteous service, provides information regarding hotel facilities and guest accommodations, audits hotel revenue on a daily basis, verifies the correctness of guest accounts by balancing each departments income and allowances, verifies room rates and close out guest accounts upon completion of stay.

To prepare and serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Acts as a cashier for the bar area.

To supervise, direct, assist, and assure the completion of housekeeping tasks in the guest rooms, corridors, and public space, assigned to the Room Attendants, Lobby Attendants, and House person staff to maintain LHM’s high standard of cleanliness.

Create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Assist with preparation, serving, and cashiering of all Corner Shop outlets.

Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Transport and clean cooking utensils and service ware in order to provide cooks, bussers and food servers with the appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings.

Serve food and/or beverages in a friendly, courteous and professional manner in accordance with Hilton’s high standards of quality.

To clean and maintain all public areas and restrooms to achieve LHM’s standard of quality and cleanliness.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Escorts arriving and departing guests by assisting with their luggage utilizing a friendly, courteous manner. Transports guests as necessary utilizing the property vehicles. Provides information about hotel facilities and accommodations.

Responsible for the maintenance of the entire facility to ensure all safety standards are met

Oversees the Front Desk Department to ensure seamless check-in/check-out in order to provide excellent customer service